Management Team and Advisory Board 

Karen Coburn

Karen Coburn, President and CEO

Karen Coburn founded Cutter Information in 1986. She leads Cutter's strategic vision and growth initiatives. Karen has 25 years of experience in the information and publishing business. She is a past President, Officer, and Board member of the international Newsletter and Electronic Publishers Association. Prior to starting Cutter Information, LLC she worked at Cahners Publishing Company for eight years, helping to develop Cahners Newsletter Center and serving as its Director. Karen holds an A.B. from Harvard University.

Paul Bergeron

Paul Bergeron, CFO and COO

Paul Bergeron is responsible for Cutter's finance and operations. From 1986 until 1998, Paul served as Cutter's Marketing Director. He has over 27 years' experience in the information and publishing industries and is a past president of the New England Newsletter Association. Paul has been with Cutter Information since its founding in 1986. Prior to that, Paul worked with Karen Coburn for four years at Cahners Publishing Company as Marketing Director. Paul has a B.A. from the University of Massachusetts and a Certificate in Management in Finance from Harvard University.

Anne Mullaney

Anne Mullaney, Vice President, Product Development and Marketing

Anne Mullaney oversees Cutter's marketing and product development activities and in-house editorial/research teams. She has more than 15 years experience in the high-tech publishing business. Prior to joining Cutter Information 10 years ago, Anne was the Director of Marketing for Technique Magazine, where she was responsible for developing subscription acquisition and renewal programs, as well as marketing programs and collateral to support advertising sales efforts. Anne has a B.S. in Marketing from Penn State University.

Jack Wainwright

Jack Wainwright, Vice President of Sales

Jack Wainwright joined Cutter in 2003 and is responsible for leading global sales activity for all products and services. Jack brings more than 20 years of sales and management experience in the research industry to his role at Cutter. Prior to joining Cutter, Jack held various roles in sales and sales management at AMR Research with responsibilities that have included strategic planning and day-to-day sales operations and support for a global sales force, as well as regional sales team management responsibility for key accounts, renewals and new business sales in the US and Europe. Jack has a BA in Economics from the Virginia Military Institute and spent 5 years in the US Air Force.

Jonathan Durrant

Jonathan Durrant, Vice President, EMEA

Jonathan Durrant joined Cutter in 2005 and is responsible for overseeing all aspects of business in Europe, Middle East and Africa. Jonathan brings 11 years of experience in the IT Research, Advisory and Consulting market place. Before joining Cutter Jonathan was in a Sales Management role at Forrester Research and was responsible for the Vendor, Telecom, CPG and Retail sectors. Prior to Forrester Jonathan had various sales roles at AMR Research and at Gartner. Jonathan studied for his Business Administration BA Honors Degree at the Southampton Solent University, and also has a Higher National Diploma Distinction in Business Studies and Finance.

Cuitláhuac Osorio Ayllón

Cuitláhuac Osorio, Director, Cutter Latin America

Cuitláhuac is responsible for managing Cutter throughout Latin America. Before joining Cutter, Cuitlahuac worked in the IT consulting industry for more than a decade, primarily focused on helping organizations achieve their business objectives through the use of IT.

Mr. Osorio Ayllón has a degree in Computer Science engineering from the Instituto Tecnologico y de Estudios Superiores de Monterrey (ITESM), Monterrey, Mexico, and also completed the program for Master's in Political Science at Mexico's National University (UNAM).

Advisory Board

Rob Austin

Rob Austin

Rob Austin has been a professor at the Harvard Business School since 1997, where he has taught subjects such as economics, financial reporting, IT, and operations management to MBAs and executives. He chairs the school's executive program targeted at Chief Information Officers and teaches the IT module in the program for owner managers. Currently, he serves on the advisory boards or boards of directors of several IT industry firms, and he advises major corporations worldwide.

Dr. Austin has served as a senior executive in a new business created by a major technology company, and, prior to joining the Harvard faculty served as a technology manager at the Ford Motor Company. In his time with Ford, he developed, installed, and supported IT applications and infrastructure in a variety of businesses, including aftersales service, parts operations, consumer credit, vehicle assembly, and technical support.

Dr. Austin's research focuses on IT management and more generally on management of knowledge-intensive activities. He is the author of four books: Measuring and Managing Performance in Organizations; Creating Business Advantage in the Information Age (coauthored with Lynda Applegate and Warren McFarlan); Corporate Information Strategy and Management (also coauthored with Applegate and McFarlan); and Artful Making: What Managers Need to Know About How Artists Work (coauthored with Lee Devin). His next book, about the telecoms industry, co-edited with Professor Stephen Bradley and tentatively titled The Broadband Explosion, will be published by Harvard Business School Press.

Dr. Austin earned his doctorate in management and decision sciences from Carnegie Mellon University, where his dissertation received the Herbert A. Simon Award. He holds a master's degree in industrial engineering from Northwestern University and bachelor's degrees in engineering and English literature from Swarthmore College, where he was elected to Phi Beta Kappa and Tau Beta Pi.

Richard L. Nolan

Richard L. Nolan

Richard (Dick) Nolan serves as the Philip M. Condit endowed Chair in Business Administration at the University of Washington's School of Business, where he is evolving a set of workable management principles for the information economy. Prior to joining the UW faculty, Dr. Nolan was the William Barclay Harding Professor of Management of Technology at Harvard Business School.

Dr. Nolan served as Chairman and CEO of Nolan, Norton and Company, an information technology management consulting company, from 1977 until 1987, when the company was acquired by KPMG. After the acquisition, Dr. Nolan served as Chairman of Nolan, Norton and Company and Partner of KPMG until 1991.

Dr. Nolan is the originator of the "Stages Theory," one of the most widely used management frameworks for IT baselining and planning. He also has authored and coauthored a number of books, including Globalization, Technology and Competition; Building the Information Age Organization: Structure, Control, and Information Technologies; and Dot Vertigo.

Dr. Nolan is also a member of the Board of Directors for Novell and Great Atlantic & Pacific Tea.

Management

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