The Mythical Business Case -- Part 3: Tools that May Make Us Smarter

by Borys Stokalski

In my previous Advisors in this series, I put forward a hypothesis that the growth of uncertainty in modern business changes the rationale of IT investment decisions from a thorough business case analysis to simplifying heuristics such as "flocking" or "underpromise/overdeliver." In this Advisor, which concludes this short series on business case, I would like to sketch an answer to the following questions: are heuristics good or bad, and how can we improve our ways of dealing with uncertainty?

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The Mythical Business Case -- Part 3: Tools that May Make Us SmarterWed May 24 15:47:16 CDT 2006