Repetitive Innovation

by David N. Rasmussen

Corporations that perform well over long periods of time have typically learned how to maximize the performance of their people. They recognize that it is people who make good or bad decisions or who may even avoid making decisions. They strive to create a business environment where employees feel valued and are supported by effective direction -- policies, procedures, standards of performance, guidelines, and tools -- for performing their work. These business environments are generally those in which people want to do their best -- and are able to!