Business Uses of Web 2.0: Potential and Prospects

by San Murugesan

Web 2.0, the second phase in the evolution of the Web, offers enterprises new opportunities to leverage their business and engage their customers more effectively in their business processes. As this Executive Report by San Murugesan shows, it is time for enterprises -- both IT and non-IT -- to harness Web 2.0 to their advantage.

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Business Uses of Web 2.0: Potential and Prospects1 January 2007

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