Managing Technical People in Conflict

by Moshe Cohen

Conflict is normal, and so long as it remains task-related and productive can provide great benefits to a team. Managing technical employees in conflict presents unique challenges since these individuals are often conflict-avoidant and take disagreements personally. Effective conflict management requires you to anticipate and detect conflicts early, have excellent listening and communication skills, and have structures and processes that make unproductive conflict less likely. By employing these tactics, you will end up with a happier and more productive workforce as well as improved results from your team.