Business Process Modeling Fundamentals

by Ken Orr

Increasingly, business experts look at highly effective, highly integrated business processes as a key ingredient in maintaining a "sustainable competitive advantage." Business process modeling is both a language and an approach to: (1) document current, "as-is" business processes; (2) come up with innovative, "to-be" business processes; and (3) develop a migration plan for managing the transition from (1) to (2). This Executive Report by Ken Orr discusses the key concepts and strategies involved in business process innovation. It covers the major threads of business process thinking: the logical diagrams/tools used in doing the modeling, the process of business process modeling, and management of business process projects.