The Business Technology Optimization Audit: Finding the Make Money/Save Money Zone

by Stephen J. Andriole

As a percentage of gross revenue, technology budgets are growing. At the same time, the contribution that technology can make to the business is expanding. The key is to identify the technology acquisition, deployment, and support strategies most likely to help you save/make money. This Executive Report outlines a framework of assessments pertaining to strategy, leadership, culture, organization, awareness, technology, metrics, and sourcing. This framework yields the following audit areas: strategy; applications; networks; data; organizational structure, people, and corporate culture; metrics; benchmarks; security; and delivery. The report also highlights an approach for conducting optimization audits designed to determine where companies might save/make money through technology investments, the organization of technology, and how technology is delivered.