The Great Divide: Fix My Computer, Fix My Business -- Every Other Weekend

by Stephen J. Andriole

IT is separating as we speak. For some, IT is about desktops, servers, and networks. For others, technology is about data, customers, and revenue. These two perspectives represent entrenched cultures about technology's primary role. Once you identify the dominant culture, you can determine the kind of technology your company wants. Note that "wants" is very different from what your company "needs."