ITSM and SOA, Part 1: Coincidence?

by Mike Rosen

I'm not sure where the expression "Parts is parts" came from. I think it had something to do with fast-food chicken, but it implies that not all parts are the same, which certainly fits when we talk about services. After all, what someone means by "service" varies widely based on the context, even when we limit the scope to IT.

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ITSM and SOA, Part 1: Coincidence?Wed Sep 26 08:58:11 CDT 2007