In this on-demand webinar, Cutter Senior Consultant Andrew Spanyi focuses on the importance of measuring and monitoring your firm's performance in terms of delivering what customers really want.
Webinar
About The Author
Andrew Spanyi has managed or consulted on more than 125 major improvement projects, and his contribution to process management is recognized internationally. Mr. Spanyi focuses on helping leaders transform outdated, traditional mental models and behaviors to those based on enterprise business process principles. He has served clients in a broad range of industries, including aerospace, banking, government, insurance, petrochemical,… Read More
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