The key research question the authors seek to answer is whether technological advancement facilitates or complicates the banking industry. Their insightful discussion examines a range of changes in banking. However, the benefits of these technological developments also bring challenges, including cultural and infrastructural barriers, as well as information security concerns. While COVID-19 has accentuated the importance of digitalizing our banking systems, the associated challenges must also be given due diligence.
Article
The Challenges in the Race to Banking Innovation
Posted November 24, 2020 | Industry | Leadership | Technology | Amplify
About The Author
Cintia Guerrero-Castañon is an IT professional, STEMinist, and First-Generation college graduate. She is an Identity & Access Management Analyst at Perspecta, where she works closely with high-level clients to provide access to various applications and oversees potential security violations within an IT infrastructure. Previously, Ms. Guerrero-Castanon worked in communications, where she produced company-wide publications and performed… Read More
Reema Jan is VP at JPMorgan Chase & Company, working with middle market business clients as a treasury sales partner and advisor. She has more than 12 years’ experience in commercial and corporate banking. Outside of her professional career, Ms. Jan enjoys cooking, photography music, and writing poetry. She earned an MBA in strategic management, summa cum laude, from Texas Woman’s University. She can be reached at rjan@twu.edu.
Mahesh S. Raisinghani is Full Professor of Management Information Systems in the MBA (Executive Track) program in the College of Business at Texas Woman’s University (TWU), Senior Fellow of the Higher Education Academy in the UK, and Director of Strategic Partnerships for the Association of Information Systems SIG-LEAD. He was awarded TWU’s 2017 Innovation in Academia award, the 2015 Distinction in Distance Education award, the 2008 Excellence… Read More
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