Cutter Consortium :: Secrets of a Benchmarking Consultant

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Secrets of a Benchmarking Consultant

by Michael C. Mah

Metrics is a people business. Having spent more than 15 years in the metrics field, that concept has reinforced itself with every engagement I've undertaken, first as a project leader within large companies and later as a managing partner in a private consulting and training firm. Measurement may initially seem to be about benchmarks, trends, and data, but what comes first is getting the data. And to do that, you have to be with and talk to people.

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Secrets of a Benchmarking Consultant August 2001

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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