January 2005 Cutter Benchmark Review: Allocating Resources for Strategic and Operational Effectiveness

by Robert J. Benson, Tom Bugnitz, and Bill Walton

Resources should be allocated to those activities that most directly influence a company's strategic and operational effectiveness. By managing to improve those effectiveness factors (the causes) through IT, we can contribute to the company's future financial performance. By prioritizing, aligning, planning, and measuring IT's performance with strategic and operational effectiveness as the focus, we can improve the bottom-line impact of IT and communicate it to the enterprise. How should companies respond to this issue? In two ways:

Password Protected Cutter Consortium clients, please log in:


This document is available to Cutter Consortium Resource Center clients only. Retrieve password.
If you would like further information about how to become a client, please contact us at +1 781 648 8700 or sales@cutter.com.
January 2005 Cutter Benchmark Review: Allocating Resources for Strategic and Operational Effectiveness January 2005