As SaaS Provider Quits, What Happens to its Data?

by Curt Hall

After almost four years, BI software as a service (SaaS) provider LucidEra is calling it quits. LucidEra, which was founded in 2005, offers a number of on-demand BI applications, including those for customer lead insight and pipeline and order analysis. Unable to secure a new round of funding in what can only be termed a very unfriendly lending climate, LucidEra has reached the point where company officers are looking for someone to buy its intellectual property. When discussing this unfortunate development with friends and colleagues over the past few days, I kept hearing the same question: "So what happens to the customers' data?"