Benchmarking IT Value Creation
Presenter: David J. Caruso
While most IT shops manage their budgets and outlays effectively, few CIOs can show, or are truly sure of, the value they actually create for the business. CEOs are even less certain they get all they pay for. Cutter Consortium Senior Consultant David J. Caruso applies rigorous analytical tools and industry IT benchmarks as he researches this problem for you. The value? The findings may help prove a CIO is doing a great job or create basic roadmaps to improve or demonstrate the business value IT brings.
The goal of the benchmark is to merge IT investment and performance data with company profit and loss results to ascertain true IT value creation. Because each company travels along a different path and faces different challenges, we create a work plan customized to your business. The data review may include IT budgets, IT organization, application strategy and usage, profit and loss statements, balance sheets, inventories and turns, employee productivity, cycle times, project delivery performance. Mr. Caruso then uses a process of interviewing key managers and employees to validate the size of the IT budget, highlight IT delivery strengths, and identify root causes for areas that nay need improvement.
Consulting, training, coaching and mentoring service span all of Cutter’s practice areas, plus additional areas of expertise.
For more information on customizing a consulting engagement for your organization, contact Jack Wainwright, +1 781-641-5122 or jwainwright@cutter.com.

