Achieving Cultural Business-IT Integration

by Helen Pukszta

As the new economy continues to redefine businesses, no IT organization will remain untouched. Converging with trends such as increasing globalization, productivity growth, and speed in business execution, the information-based economy places new demands on IT groups, and it renders obsolete the IT organizational model still prevalent in many established businesses. That model -- a result of time-honored practices in fulfilling an organization's information technology needs -- has set the IT organization aside from, and often on a collision course with, the very business it is expected to serve.

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Achieving Cultural Business-IT Integration May 2000