Surviving Enterprise Systems: Adaptive Strategies for Managing Your Largest IT Investments

by Robert D. Austin

In the 1980s, managers in most companies would have called an IT project with a US $10- or $20-million budget "large." Some really huge companies -- like General Motors, Exxon, or Ford -- did projects with $100-million-plus budgets, but those were pretty rare. In the 1990s though, things changed. Budgets skyrocketed. Suddenly, companies that were merely big (say, $5 billion in annual sales) were doing $100-million projects. By 1996 or 1997, the prospect of a $10-million project barely warranted a return phone call from the likes of Andersen Consulting, CSC, EDS, and IBM Global Services.

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Surviving Enterprise Systems: Adaptive Strategies for Managing Your Largest IT Investments April 2001