*Quo Vadis* IT? Structuring the IT Organization of the Future

by Helen Pukszta

The IT organization is undergoing dramatic changes. The business perceptions about IT as a resource have shifted from impassioned exaltation of IT's potential to dispassionate scrutiny of IT as a commodity. Global market realities of comparative advantage offer new options and challenges for IT. Services that once were the domain of internal IT departments can be easily purchased from outside vendors. Competitive pressures drive businesses to be vigilant about their IT spending and the business value IT delivers. In view of these developments, how should the IT function be provided to businesses and how should it be structured?

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*Quo Vadis* IT? Structuring the IT Organization of the Future December 2004