Alignment: It's All About Trust

by David Miller

As Director of Risk Management Systems, David Miller is head of the IT group that services BankBoston's Global Capital Market Systems group. In addition to maintaining current applications and developing new systems, Miller is heavily involved in the integration of BankBoston systems with those of Fleet Bank, as a result of the banks' recent merger. In this Executive Update, Miller talks about the state of business-IT alignment at both institutions.

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Alignment: It's All About Trust December 1999