Postmortems Are About the Process, Not the Project

by Robert J. Benson, Tom Bugnitz, Bill Walton

Most companies recognize some flavor of the IT project lifecycle and use processes to manage each stage of the lifecycle. The common stages include project definition (including building the business case); project approval and prioritization; project development and implementation; ongoing operation, support, and maintenance; and finally, retirement.

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Postmortems Are About the Process, Not the Project December 2004