Creating a Working ERP Through Reciprocal Negotiations

by Erica Wagner, Sue Newell

Enterprise resource planning (ERP) has proven to be the most popular business software of the 20th century and the trend continues to grow -- reaching new industries and market segments around the globe [3]. Firms implement ERP because they expect the software to enable strategically important organizational change. However, many organizations find that achieving the business objectives associated with ERP technology adoption is problematic [4].

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Creating a Working ERP Through Reciprocal Negotiations1 June 2006