Striking the Right Balance Between BP and M

by John Berry

Today, business process management (BPM) represents both a healthy cut of IT investment and the shining path for organizations that believe that designing and implementing new business processes or reengineering old ones set the direction for significantly improved enterprise performance. So fixated on the capabilities of the technology are some organizations that they overlook the tight relationship between the product features and the management and governance issues surrounding their use. What trends have emerged around the effective management of business processes that influence either the success or failure of BPM initiatives?

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Striking the Right Balance Between BP and M15 May 2007