The e-Process Edge

by Paul Harmon

A couple of weeks ago I wrote an Advisor on the role of people in facilitating flexible e-business systems. A couple of months ago, I wrote an Advisor on the role of expert system and neural network techniques in e-business systems. During this past week, I've been reading a good book that I want to recommend to readers. It's eProcess Edge: Creating Customer Value and Business Wealth in the Internet Era by Peter Keen and Mark McDonald ( http://www.amazon.com/exec/obidos/ASIN/0072126264/cutterinformatco/).

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The e-Process Edge 8 November 2000