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Is Operational Innovation an Innovation?

by Paul Harmon

In the April issue of the Harvard Business Review (HBR), Michael Hammer has published an article: "Deep Change: How Operational Innovation Can Transform Your Company." The blurb associated with the article says: "Breakthrough innovations in operations -- not just steady improvement -- can destroy competitors and shake up industries. Such advances don't have to be as rare as they are."

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Is Operational Innovation an Innovation? 5 May 2004

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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Is Operational Innovation an Innovation?