Beyond Supply Chain Management: Supply Chain Synthesis and Technology

by James A. Tompkins

Analysts predict that business-to-business (B2B) sales over the Internet will reach US $500 billion by early next year and $2 trillion or more by 2004. In contrast, business-to-consumer (B2C) e-commerce sales are not expected to reach $400 billion until 2003. Business analysts believe that B2B will cut costs, reinvent supply chains, improve communications, and increase customer satisfaction.

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Beyond Supply Chain Management: Supply Chain Synthesis and Technology November 2000