Cutter Consortium :: Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 2

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Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 2

by James Perry, James Heires, Carol Wickey

In Part 1 of this story (see ITMS, May 2001), readers learned about a process improvement project taking place in a company based in the US Midwest, along with some of the organizational dynamics involved. With the stage set and the cast of characters assembled, the story of the project is ready to be played out.

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Case Study: The Story of a CMM Project -- A Process Improvement Production, Part 2 June 2001

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