Cutter Consortium :: "Business Value": What the CFO and CIO Really Need to Worry About

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"Business Value": What the CFO and CIO Really Need to Worry About

by Robert J. Benson

IT's value -- its direct impact on the business -- results from business process improvements and better connections with customers and suppliers. As stated in the previous article, financially focused, ROI-type computations are inadequate because they cannot capture the critical aspects of process improvement and customer/supplier connections.

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"Business Value": What the CFO and CIO Really Need to Worry About December 2003

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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