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CMS Selection: Pitfalls and Best Practices

by J. Bradford Kain

The process of selecting a content management system (CMS) presents many challenges for an organization. A CMS provides critical tools for how individuals create, share, and use content, thus enabling users to communicate and work more effectively. Any organization that requires knowledge workers should consider a system to reduce the effort of content creation or improve the results of sharing content. However, CMS projects often cost too much, take too long to deliver, and fail to meet users' needs. Why is selecting and implementing a CMS so difficult? The key factors that affect a project include the following:

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CMS Selection: Pitfalls and Best Practices1 April 2006

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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