Does Best Practice Makes Perfect? Fitting Off-the-Shelf Applications to Meet Your Needs

by Gabriele Piccoli

The buy-and-make paradigm to systems development is here to stay. Today's organizations have access to an unprecedented array of off-the-shelf applications seemingly addressing almost every single one of their software needs. But the truth is that organizations today are as unique as they have ever been (if not more), and purchasing prepackaged applications requires (often significant) adjustments both to the software and within the organization. The result? Get ready for more of the same: hard-to-establish systems requirements, extensive negotiations, and significant need for change management during and after systems implementation.

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Does Best Practice Makes Perfect? Fitting Off-the-Shelf Applications to Meet Your Needs 1 September 2006

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