On-Demand Brought Back Down to Earth

by Curt Hall

Last week's service interruption at on-demand customer relationship management (CRM) provider Salesforce.com illustrates the risk that companies assume when they choose to outsource their CRM applications; that hosted applications have all the downtime and security risks of remotely located and managed systems.

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On-Demand Brought Back Down to EarthTue Dec 27 15:43:52 CST 2005