Finding the Hidden Value (and Avoiding the Danger) in E-Mail

by Arun K. Majumdar

As corporations evolve from deep, monolithic, hierarchical models of operation to flat, lean, agile business models, growing information requirements magnify the pressing need for sharing and disseminating information across organizational boundaries. Today, e-mail naturally fulfills this role; however, internal and external competitive pressures require time-constrained, controlled, and risk-reduced e-mail responses. As a result, a greater emphasis must be placed on the strategic value of e-mail management systems.

Password Protected Cutter Consortium clients, please log in:


This document is available to Cutter Consortium Resource Center clients only. Retrieve password.
If you would like further information about how to become a client, please contact us at +1 781 648 8700 or sales@cutter.com.
Finding the Hidden Value (and Avoiding the Danger) in E-Mail October 2003

Purchase Purchase from the bookstore