E-MailKnowledge Management for the Competent Enterprise
Systematic and deliberate knowledge management (KM) of knowledge-related processes and intellectual capital (IC) assets is pursued by competent enterprises throughout the world. Its purpose is to facilitate enterprise actions to be highly effective by building, maintaining, making available, and safeguarding IC assets from operational, tactical, and strategic perspectives. New understandings of workers' cognitive processes and advances in computer sciences make KM increasingly powerful as it spans both people-centric and technological approaches. This Executive Report by Karl M. Wiig emphasizes what is important from new KM perspectives and reviews established approaches to provide a complete picture of KM's role in the competent enterprise.
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