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Conflict and Litigation Between Software Clients and Developers

by Capers Jones

Software development and maintenance have been troublesome technologies for more than 50 years. When actual results are compared to the desired and originally anticipated results, a majority of large software projects tend to run late, exceed their budgets, or even get canceled without being completed at all. The delay in opening the new Denver International Airport because the software controlling the luggage-handling system was not fully debugged and operational illustrates the very real hazards of large software projects.

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Conflict and Litigation Between Software Clients and Developers April 1998

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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