The Quality Edge: Best Practices from High-Maturity Software Units in India

by Ajay Batra and Navyug Mohnot

An Indian (one of the authors) was checking into a hotel in Atlanta recently. Next to him was an elderly American lady also checking in. She smiled and said "hello," to which the Indian replied "hello." She said, "Are you from India?" "Yes," replied the Indian. "Then you must be a software expert!" exclaimed the American lady.

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The Quality Edge: Best Practices from High-Maturity Software Units in India September 1998