Cutter Consortium :: Using the CMM for Contract Requirements and Managing Outsourcing

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Using the CMM for Contract Requirements and Managing Outsourcing

by Norm Hammock

In early 1998, BellSouth outsourced its software development and maintenance center, primarily a CMM Level 1 organization, to Symphony Alliance (SA), a joint venture between Andersen Consulting and EDS. BellSouth wanted to gain the benefits of an outsourcer that had software development process expertise. The primary reasons to outsource were not just to cut costs, but also to achieve more control, flexibility, and predictability.

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Using the CMM for Contract Requirements and Managing Outsourcing October 1999

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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