E-MailE-mail: Friend or Foe?
For most of us, e-mail has become a part of our everyday life. We use e-mail to talk to friends and family, we use it to schedule appointments, and we use it to conduct business communications. In a 1999 Gallup poll, 90% of all large companies, 64% of mid-sized companies, and 42% of small businesses reported that they use e-mail. An estimated 40 million workers are corresponding via e-mail, and the number is increasing by 20% annually. Employees with e-mail are sending approximately 3 billion messages every month, which is up from 508 million just two years ago [4].
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