World-Class IT Organizations: Introduction

by Ed Yourdon

Everyone, it seems, is tempted by the prospect of becoming better than they already are. "You, too, can become rich and famous!" the television commercials tell us, and we watch to see what's required in order to accomplish the transformation. "You, too, can transform your IT organization into a world-class IT organization!" the trade magazine tells the CIO, and there's a good chance that he or she will pay attention to see what combination of technology, processes, and peopleware strategies will accomplish the transformation.