E-MailReady or Not: Global Sourcing Is in Your IT Future
What began as a trickle is turning into a torrent. Once a single-location back-office function, IT is becoming as distributed as the computers it supports. Driven by our increasingly globalized economy, IT services are following the lead of industries such as manufacturing and agriculture in their shift to less-expensive geographic locales. Over the past decade, remote delivery of IT services has expanded from local off-site (in the US) to near-shore (predominantly Canada and Mexico) and offshore locations (India, Ireland, Russia, Singapore, Philippines, and even China). And it is not just the "undesirable" projects that are moving offshore. Globally sourced projects themselves have shifted from standalone efforts to highly interactive ones, thanks to advances in communications, hardware, and software. From database migrations to application support and advanced development projects, IT efforts are migrating to wherever they can be performed optimally.
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