Adopting User-Centered Design Within an Agile Process: A Conversation
Extreme Programming (XP) and other agile processes provide a middle ground between chaos and overelaborate processes sometimes referred to as "death by documentation." A particularly attractive aspect of the agile approach for many teams is its willingness to accommodate change no matter how advanced development might be. However, this very flexibility can cause user interface design issues and ensuing usability problems. Adopting a user-centered approach to user interface design can address these issues, as I hope the following simulated conversation between a user-centered design (UCD) consultant and an XP team leader will make clear.
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