Breaking the Cycle: Rethinking Your Approach to Offshore Outsourcing

by Ian S. Hayes

Change can be difficult and even painful. It forces us out of our comfort zones and makes us adapt to new situations and confront stark realities that we would prefer to avoid. Our human tendency is to stick to tried-and-true practices that have served us well over time and hope that change passes us by. When the change seems inevitable, we continue to use our familiar approaches and point to their failure to succeed as proof that the change is misguided and should be abandoned. But in the end, the change usually wins. Someone embraces the change with open arms, adapts to take advantage of it, and becomes successful as a result. Most of the rest of us get pulled along and eventually adapt and gain comfort with the change. The final resisters are forced to find new careers. Once change is introduced, there is no turning back.