The Importance of Human Needs Analysis in the Due Diligence Process

by Tom Carpenter

A common mistake in project management -- whether the initiative is as large as a corporate merger or as small as installing a new software package on 20 computers -- is the lack of consideration of the human factors related to IT employees. Without effective human needs analysis, you're likely to run into an invisible brick wall. This wall is invisible because we do not consider it a factor, but it is an important factor just the same.