"In or Out" in an Offshore Context: The Choice Between Captive Centers and Third-Party Vendors

by Natalia Levina

The question of insourcing or outsourcing service delivery brings about a new set of concerns in the context of globalization of business activities. In addition to the factors firms must consider when contemplating outsourcing with an onshore vendor, in shifting business activities offshore, firms must also consider their ability to:

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"In or Out" in an Offshore Context: The Choice Between Captive Centers and Third-Party Vendors 1 December 2006

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