Cutter Consortium :: Making Outsourcing and Offshoring Work

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Making Outsourcing and Offshoring Work

by Bublu Thakur-Weigold, André Kuper

After the rush to outsource, the realities of operating in a global labor market start to sink in. Reflecting on a variety of experiences, multinational companies are actually paring down wholesale efforts to outsource knowledge-based activities like IT.¹ Most IT managers today will eventually ask the inevitable question: "Should we outsource or offshore?" Unfortunately, this question oversimplifies and glosses over complex business dynamics. In order to achieve the results -- usually savings -- that their organization hopes to realize, these managers will have to grasp a number of elusive success factors. This challenge is the subject of our discussion here.

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Making Outsourcing and Offshoring Work 1 December 2006

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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