E-MailBPM: A Broken Promise or the Building Blocks of Modern Enterprise Architecture?
Business process management (BPM) is a concept that has been around in the IT world for many years under various names and labels. Business users are led to believe that they can effortlessly, without IT intervention, change business processes on the fly and quickly assemble new business processes from predefined "building blocks" as their business changes. Is the BPM hype justified, or have we not made much progress since BPM's inception in the 1990s?
In this month's issue, we will explore the current state of BPM and the challenges organizations face as they attempt to implement BPM strategies. You'll learn how to use workflow patterns to benchmark the capabilities of BPM technology offerings so you can select the tool that's best for your organization. You'll hear how Schlumberger, a multimillion-dollar oilfield services company, put six vendors of BPM suites through their paces -- and found them all wanting. In contrast, You'll also learn how the Massachusetts Medical Society has implemented a BPM strategy to manage processes as diverse as its online e-commerce business flows to its time-off request process with great success. Join us to find out what BPM can -- or can't quite -- do for you.
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