Metrics-Driven Learning and Performance Systems

by Tony Karrer

We live in a world dominated by information, in which knowledge is power and learning is the means to survival. As a result, organizations are supporting an ever-growing mix of learning activities and methods. To meet rapidly changing business requirements and the needs of an increasingly diverse and often dispersed learner population, organizations are looking for ways to leverage technology to not only deliver, manage, and report on learning activities, but also to manage their creation. Learning management systems (LMSs) and learning content management systems (LCMSs) can do exactly that.

In this issue of Cutter IT Journal, we’ll delve into the world of e-learning applications. You’ll learn about a detailed selection process that can help you get the best LMS/LCMS for your organization. You’ll discover how to leverage Web 2.0 concepts to compose instructional content on the fly and customize it for a particular learner. And you’ll hear how to target learning initiatives to key contributing behaviors so you can "move the numbers" that really matter to the organization. As the Chinese proverb says, "Learning is like rowing upstream: not to advance is to drop back." Join us and learn how to keep your organization’s boat going in the right direction.