The Ins and Outs of Process Construction

by Brian Henderson-Sellers, Manfred Hein

Would you hire a software developer without some sort of assessment -- some sort of selection process? Would you choose where to take your next (probably expensive) family vacation without identifying the requirements of each family member and without being systematic about selecting the duration, a location, flight times, and the travel agency? Would you get out of bed each morning with no notion of how you were going to get dressed, gain sustenance (breakfast and coffee, for instance), and travel to your place of employment?

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The Ins and Outs of Process Construction 10 September 2003