The Importance of Marketing Analytics

by Raymond Pettit

Investments in technology have enabled corporations to gather vast amounts of data about their customers and markets. However, market research and measurement techniques are just beginning to come to grips with the amount of consumer and marketing data that today's organizations are generating and collecting. To date, the development of techniques and tools for extracting insight has lagged behind the development of tools for collecting and storing data, thereby limiting return on investment (ROI) of marketing actions.

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The Importance of Marketing Analytics 3 December 2003