When IT Isn't Strategic

by Michael C. Mah

Every other week I fly from Albany, New York, to a major banking client in the Midwest of the US. This client is in the midst of a multimillion-dollar project designed to "bet the company" on an entirely new way of doing business. It's absolutely strategic. The company is going after new markets in a way that will apply major pressure on its competitors when the project is eventually deployed.

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When IT Isn't Strategic 16 June 2004