The Project of Architecting a Process

by Jim Brosseau

There are always more things to get done in a business than there are hours in a day. Weeding through the spam to deal with the real e-mail, answer the phones, handle the daily backup and the monthly finances and the billing and receivables and status reports -- and somewhere in there is the task of getting your product out the door.

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The Project of Architecting a Process 30 June 2004