The Lowdown on Service Orientation

by Michael Rosen

Today, most IT organizations are struggling with the same problems: how to be more agile, responsive, and competitive. When we look at examples of companies that excel in these areas, we see some similarities. First, these companies have taken an overall, enterprise-wide approach to defining their business processes and the IT infrastructure needed to support them. Underlying and unifying the IT infrastructure is a service-oriented architecture (SOA). Second, these companies have implemented changes in their business and development organizations to support the new approach.

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The Lowdown on Service Orientation 18 August 2004